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System unavailable (Jetstream2 upstream network outage)

August 8, 2023 at 1:04 PM UTC

API Jetstream2

Resolved after 124h 25m of downtime. August 13, 2023 at 5:30 PM UTC

Investigating - System monitoring reported API is offline. (15:23 UTC — Aug 13)

Identified - “There is a network outage upstream from Jetstream2 that is preventing access. Running VMs should be unaffected but they will likely not be accessible.” https://status.io/pages/incident/61dc808a7e9a82053ce739d2/64d8fedaadb04b052efa19f8 (16:03 UTC — Aug 13)

Update - System monitoring reported API is online. (16:48 UTC — Aug 13)

Resolved - “Network engineers have resolved the upstream network issues…” (17:30 UTC — Aug 13)

Last updated: August 13, 2023 at 7:02 PM UTC